Building Rapport

“Most people do not listen with the intent to understand; they listen with the intent to reply.” Stephen R. Covey It is the third day of British Championships and the athlete, with a grin on her face gives me a high five. I wait as she catches her breath, and she says those magic words…

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Role-modelling vulnerability

I understand now that the vulnerability I’ve always felt is the greatest strength a person can have. Elizabeth Shue Conference attendance checklist Sit in rows and cross arms Look for aspects of presentations that you disagree with and shake head in response Ask an aggressively critical question Conference presentation checklist Avoid talking about mistakes Intimidate…

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